Regarding system incident

Incident Report for SocialDog

Resolved

The problem has been corrected by Meta.
We have confirmed that instagram posts are working properly.

We apologize for any inconvenience.

Posted Sep 13, 2024 - 10:39 JST

Monitoring

[Current Status]
We have confirmed that the posts is now successful, but will continue to monitor.

Posted Sep 12, 2024 - 20:11 JST

Identified

[Status]
We have confirmed that multiple image post to Instagram (carouse) will fail to post.

[Cause]
A bug in Meta's Instagram API.

[Solution]
The following is a list of the issues that have been fixed.

[Restoration estimate]
The restoration date has not yet been determined.

Posted Sep 12, 2024 - 17:15 JST

Investigating

We are currently experiencing a problem with some Instagram posts not posting properly.

We are investigating, but there are reports of some failures in the Instagram API and this may be a related temporary outage.

Posted Sep 12, 2024 - 16:16 JST

This incident affected: Scheduled Tweets.